The ProFlowers Guarantee: They guarantee that all their flowers, plants and preserved items will last at least 7 days or your money back. If for any reason you are not satisfied with the freshness of your flowers, please call or email them and they will gladly replace the bouquet or refund your money. Potted plants have an extended guarantee of 14 days. Their flowers are individually selected and picked by the best growers in the country and then shipped directly to you or your recipient, usually within 24 hours of being cut. Because their flowers never wait around in a warehouse, truck, or retail florist's cooler, they are able to guarantee you the absolutely freshest flowers available. They will never compromise on your flower's freshness or longevity. For this reason, some flowers will arrive with their buds closed so they can begin opening on arrival.
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